• Raul Mercado

Full Wix Ascend Breakdown

Updated: Apr 8


Wix Ascend is a collection of apps built by Wix that allow small businesses to manage their contacts, invoices, quotes, emails, newsletters, website forms, social media content, workflows, tasks and reminders all in one package.

By including several applications on one platform, instead of integrating multiple applications from several platforms, entrepreneurs now have an opportunity to easily manage their online business.

Wix Ascend opens up a world of possibilities for the small-online business owner but still has limitations in functionality.

This post will cover the essentials of Wix Ascend like what's included, cost, how your business can benefit and what the future looks like for Wix and small business owners!

Table Of Contents

  1. What Is Wix Ascend?

  2. What's Included in Wix Ascend?

  3. Wix Ascend Pricing

  4. Do You Need Wix Ascend?

  5. What This Means For Wix Users and Experts

  6. Conclusion

What Is Wix Ascend?

As mentioned above, this bundled set of business tools will give you more of the all-in-one, easy to understand website approach that Wix has been building out the past several years.

But what exactly is Wix Ascend and what does it do for your business?

If you purchase a premium account from Wix, you will be able to have access to some of the free features that Ascend offers. This is because several apps that are under the Ascend umbrella have freemium (offers that require upgrades for full functionality) offers.

In order to take advantage of all your features you will need to upgrade your plan.

This is separate from upgrading your premium Wix account plan and also separate from upgrading any app you are using on your site from the app marketplace in your editor.

What Wix is doing is making it extremely easy for the entrepreneur or small business to have their online presence in one place.

This means that instead of needing to find a separate domain host, a separate website host, a separate place for email marketing, a separate place for a CRM, etc....you will have all of these in one place.

What's Included In Wix Ascend?

Wix has been developing most of these apps for quite some time but they have bundled everything together in their branded Wix Ascend package.

Below is a list of features that come with the Wix Ascend package and whether they have upgrade options. I'll go over these in detail below.

  1. Wix Contacts List - None

  2. Member Area - None

  3. Wix Inbox - None

  4. Wix Chat - Yes, Upgrade Benefits

  5. Wix Forms - Yes, Upgrade Benefits

  6. Wix Invoices and Quotes - Yes, Upgrade Benefits

  7. Wix SEO Wiz - None

  8. Email Marketing - Yes, Upgrade Benefits

  9. Marketing Integrations - None

  10. Wix Automations - Yes, Upgrade Benefits

  11. Wix Tasks & Reminders - None

  12. Wix Video Maker - None

  13. Wix Social Post - Yes, Upgrade Benefits

  14. Wix Coupons - None

Wix Contacts List

Wix Contacts List Landing Page

When someone submits a contact form, subscribes to a newsletter, buys something from the site's online store, etc, - they are automatically added to your contact list with all the details they provided. You can import old contacts or export all of your current contacts. You can also access this from anywhere on your dashboard and add labels to your different contacts to organize your list.

You can also automatically sync form submissions with your contacts to have all the information in one place.

You don't need to upgrade because it comes with your Wix premium account. Taking advantage and learning what's possible by investing time into organizing your list can save an enormous amount of time down the road.

You can build out an entire CRM using your Wix contacts list, Wix Automations and Wix Workflows!

Member Area

When you add a member area to your editor this option will appear on your site. When people sign up to become members on your site you are able to give them different roles and permissions, access to special pages, and a number of other options. There is a lot of potential in the member area to create subscription models for your site.

Wix Inbox

Wix Inbox Landing Page

This is where every single interaction that is taken on your site will be displayed. Messages sent through your forms, live chat messages you receive, store purchases, invoice payments, and a number of other alerts will be stored for every contact in your dashboard.

This area is a powerful tool in your dashboard and is also available in your Wix app for easy access while you're on the go.

Learn more about how to use your inbox and exactly how it can interact with products to create automatic funnels for your business by reading my post on How To Use The Wix Inbox and Chat.

Wix Chat

A very popular marketing tool for businesses is the live chat function and Wix has made this available for your site. With this option, users are able to send messages to you and you can immediately respond as if you were texting between each other. You will also be able to use this straight from your mobile device, making your customer service available anywhere and anytime.

If you haven't noticed by now, what makes the Wix Ascend package so powerful is its ability to use multiple apps together and automatically. Giving you more time to focus on growing your business. Read more about the chat and its possibilities in the same article listed above, How To Use The Wix Inbox and Chat.

Wix Forms

Wix Forms Landing Page

This option has both improved and also become more complicated as Wix continues to grow. Released as a free version, then a freemium, then bundled with the Wix Ascend package has left both users and experts feeling like this app should be more freely available.

The design and functionality of the forms are fantastic and using them has never been the issue. The non-upgraded version is wonderful for the small business only receiving a small amount of forms every month but the form app has so much more possibility!

Upgrading can let you add file uploads to your form, add payment options, use more custom forms, and allow more form submissions.

For an in-depth look at how upgrading your package can open a system of business tools using the Form app read here.

Wix Invoices & Quotes

Wix Invoices Landing Page

I use these sections constantly and they were perfect for creating price quotes for your clients, setting deadlines, running financial reports, and importing or exporting your reports.

The only real benefit for upgrading for these products is removing the Ascend branding that is labeled on all quote and invoices sent to your clients.

You might not be thinking you need this for your business but read through my post on Why You Should Use Wix Invoices And Quotes to make your life easier.

Wix SEO Wiz

Wix SEO Wiz Landing Page

This will give you a solid foundation to start your SEO journey and includes important information like meta title and descriptions.

You can also index your site with Google so that you can immediately start trying to rank your site. There are no upgrades options for the Wiz and it comes with your Wix premium account, read my Wix SEO Review to learn more.

Email Marketing

Wix Email Marketing Landing Page

Easy to use templates and full customized options for your email campaigns are what you can take advantage of by using this feature. You can also track your campaign statistics.

Email marketing is where most online businesses that are not e-commerce are making their money and it would be in your best interest to start with the 3 emails campaign you get a month with your Wix premium account to see if you could use the upgrade.

Marketing Integrations

Wix Marketing Integrations

Wix has partnered up with several different platforms making it easy for you to integrate these platforms with your site statistics.

Platforms include Google Analyitcs, Facebook Pixel, Google Tag Manager, Mailchimp, Google Ads, Facebook Catalogue, Yandex Metrica, Hot Jar, Privy, Hello Bar, Wisepops, Google Data Studio, VWO, Crazy Egg, Call Rail, and Vk Pixel. You can also connect Zapier in your Automations which we will cover below.

Wix is constantly upgrading this section and coming out with new integrations so check your dashboard to make sure you aren't missing anything.

Wix Automations

Wix Automations Landing Page

These are automatic functions you can set up on your site depending on what a visitor does. If your visitor signs up for your email subscription then you can set up an automation that will automatically email them a custom message made by you.

The advantage is that you set it up once and it works every time after that.

These are extremely powerful for your business and allow you to create funnels that could save you valuable time. You can now connect your automations to Zapier that will open up a world of possibilities for your Wix site.

If you aren't taking advantage of Automations and want to learn a little more then head over to my post, Get Your Wix Site Working For You Using Automations.

Wix Tasks & Reminders

Wix Tasks & Reminders Landing Page

If you follow or have heard of the Getting Things Done model then you will be familiar with tasks. You set up specific tasks that need to get done every day, every week, every year and set reminder deadlines for yourself.

Using this in combination with other apps can create efficient systems for your business. Automatically create tasks using the Automation app, get an automatic reminder to complete the task, and access your contact info easily to finish off your task.

To learn exactly how you can create a time management system read through my Tasks & Reminders post.

Wix Video Maker

Wix Video Maker Landing Page

Wix has added their Video Maker so that you can create small videos for your social media post, upload to your site or to store for other pieces of marketing you make.

You can connect with Facebook and Youtube and all videos are stored in your media manager. There is no added value by upgrading your Wix Ascend plan for the Video Maker. At this point, all features will come with your Wix premium account.

To learn how to create, edit, and share your videos you can read my how-to post on the Video Maker.